Every thriving business relies on a receptionist to not only welcome visitors but also manage essential administrative functions at the front desk. We are on the lookout for proactive receptionists who can handle tasks such as managing calls, disseminating important information to clients and the general public, among other duties. As the initial point of contact, our receptionists are crucial in making a positive first impression—they are approachable, organized, and highly accommodating.
Join our vibrant team in a crucial role that revolves around providing exceptional customer service and handling a variety of administrative duties in a dynamic, fast-paced setting. As the face of our marina, you will ensure a welcoming and professional reception area, maintaining the high standards of our Port’s Promise, Mission, Vision, and Values.
Work Schedule:
- This seasonal position requires up to 40 hours per week.
- Daily shifts run from 8AM to 5PM.
- The role includes working on weekends and public holidays as needed.
Key Responsibilities:
- Greet and assist visitors with direction and information.
- Notify the organization of guest arrivals.
- Maintain security protocols.
- Promptly address guest inquiries.
- Receive, sort, and distribute daily mail.
- Support team effectiveness by monitoring and reporting deviations from procedures as necessary.
- Provide additional team support to achieve organizational goals.
- Exceptional ability to engage and communicate with guests.Proficiency in administrative tasks including handling calls, emails, and payment transactions.
- Strong organizational skills to manage multiple tasks efficiently.Dedication to uphold and promote our marina’s values and service standards.
Qualifications:
- Excellent communication abilities.
- Strong interpersonal skills to foster positive relationships.
- University degree required.
- Proficient with telephone systems.
- High level of professionalism.
- Experience with Microsoft Office suite.
- Capable of working effectively under pressure.
- Committed to ensuring customer satisfaction.
- Excellent multitasking skills.
